How To Build An On-Demand Towing Or Roadside Assistance Mobile Application?

How To Build An On-Demand Towing Or Roadside Assistance Mobile Application?

Imagine you’re out on vacation and your vehicle breaks down suddenly and you end up trapped in the middle. You’ll surely be unable to locate any road assistance within your destination. This is why a towing truck is an option that can help you out of a difficult situation.

The necessity of road assistance for vehicles has led entrepreneurs to consider developing road assistance applications. Many startups know that investing in the development of apps for roadside assistance will pay off over the long term.

Let’s take an understanding of what the app for road assistance is all about, why it will benefit you, and the many aspects of the development and release of such an app for your company.

Road Assistance App – What Is This App All About?

It’s an app that helps people who become stuck because of a vehicle breakdown and helps locate nearby assistance with towing or repair services for their vehicle at any location and at any time.

The app allows users to find nearby towing companies for assistance.

However, If you have an entire fleet of tow vehicles or would like to join an online-based business model then now is the perfect moment to invest in roadside assistance applications to meet the demands of your clients. Click here to read about Hire a Trustworthy Company For Immediate Towing and Roadside Assistance.

How To Build An On-Demand Towing Or Roadside Assistance Mobile Application?

On-Demand Road Assistance App – How Does It Work?

  • Users must sign up with the app using the mobile phone number of their choice or their social media account.
  • They can now book the service they require immediately or schedule it according to their schedule.
  • The service request made to the customer will be acknowledged by the driver of the truck.
  • Once the truck driver has accepted the request, users are able to follow the truck driver’s route and receive real-time updates on his position.
  • Then, the driver arrives at the spot of the user and provides the service of towing.
  • The users now pay for the services they make use of using cash, an in-app wallet, or a credit card.
  • Customers and drivers are able to rate and comment based on their own experiences

Market Statistics – Automobile Towing/Roadside Assistance Sector

Roadside assistance offers support on-site to motorists who require assistance to get their vehicles back to work. It doesn’t matter if it’s electric or mechanical repairs or fuel delivery, hauling the vehicle, the assistance cover nearly everything.

As the number of people is gaining experience in the road assistance industry and the number of older vehicles is growing. According to statistics of the international roadside, the assistance market is expected to grow at a staggering pace in the range of 3.92 percent between 2020 and 2027. In 2027, this amount will likely exceed USD $30 billion.

Why Is Towing or Roadside Assistance Business Gaining Popularity?

In light of the increased number of vehicles that have been on the road over the past 10 years, there’s an increase in the number of vehicle breakdowns and accidents.

A lot of people do not attend to the regular maintenance of their cars because of their hectic schedules. This causes minor or major problems with the overall performance of automobiles. This, in turn, has led to the demand for road assist applications.

Benefits of Towing or Road Assistance Applications

Immediate Help

It can be difficult for those trapped in uncharted areas to locate a mechanic for the fix. In these situations, Roadside Assistance is the most cost-effective way to access instant assistance.


The application provides an estimate before making a booking for an event. It allows users to estimate how much it will cost before deciding to go ahead.

Payment Security

You can find secure payment options in the app, which protects your personal information and helps you pay with confidence.

Service Priority

A large number of companies ensure that they are able to meet the immediate needs of their customers. They prioritize their offerings in accordance with the demands of customers, such as batteries replacement extra keys and fuel delivery, and more.

Things to consider when designing the On-Demand App for Road Aid

If you’re thinking of investing in on-demand application development services, then in order to create a reliable mobile towing app You should choose an experienced tow-truck app development firm.

Furthermore, you should define the features you wish to add to your application. These functions and features determine the performance and overall success of your application. The most crucial elements you must think about when creating a scalable towing or road assistance application are

Be Sure That Customers Don’t Need To Wait for long periods of time

The applications for road assistance on demand should be designed with a quick waiting time. Absolutely, those who seek roadside assistance require speedy service. Therefore, your app with the lowest wait time can improve the customer experience overall and helps to gain the trust of your customers.

Identify Issues and Offer Relevant Solutions

Think from the perspective of your customer before deciding on the development of an app for towing on-demand solutions. This will allow you to identify the potential issues that your customers face in the event of vehicle breakdowns. When you have identified the issue, you can offer solutions that are appropriate to ensure satisfied customers.

Create an easy-to-use App

Be sure to keep your application simple. This means that your interface for users should be simple and does not have complex procedures that your customers have to follow in order to book your services.

What Are The Monetization Models To Consider For Your Road Assistance App?

You can select the business model that is best for you from the following models:

Single Service

The model was created to address domains with the highest demands such as mechanic services, towing, etc.


You can work with several roadside service companies. This means that a customer can avail of any service they require from a select list of companies.

What Are the Revenue Generation Streams To Consider For Roadside Assistance Applications?

Subscription Plans

In this case, the app’s creator can provide a variety of subscription plans to clients and service providers. They can charge a minimal cost to sign up to various plans. Based on the type of subscription users select the app’s owner is able to provide features to users in accordance with the subscription they choose.


It’s one of the most effective methods to earn an income, where the admin could charge a modest commission for every booking the client takes advantage of and pay for.

Featured Listing

In this method, service providers are required to pay an admin fee in order to have their company’s name displayed on the app’s top page. The admin may charge additional charges to advertise their offerings within the apps.


The app’s owner is able to allow third-party service providers to display advertisements for promotional purposes at a cost of a minimum. The price is determined by the number of impressions, clicks, and so on.

Wait time fee

If your vehicle user is not able to be towed immediately, then the service providers must wait for the duration. The user will be charged the minimum waiting fee. The app’s owner may retain a portion of the amount to their own use.

Features of the Roadside Assistance App

  • Push Notification
  • Multi-Language Facility
  • Referrals System
  • CRM Integration
  • Coupon Codes
  • In-App Navigation
  • Analytics
  • Live Tracking feature
  • Share Vehicle Info
  • In-App Calling & Message
  • Security Compliance

Additional Features to improve the efficiency of your Roadside Assistance App

  • Payment/Bill Estimation
  • Subscription plans for customers and Providers
  • Cryptocurrency Payments
  • Customized UI

Team Structure Required Roadside Assistance App Development

It is a given that creating a robust and feature-packed towing mobile application requires an experienced development team to handle the task. Be sure that the service on demand that you contract is staffed by a team that includes the following technical experts

  • Front-end and back-end developers
  • Project manager
  • UI/UX designers
  • Android & iOS developers
  • App testers and quality assurance team

How Much Would It Cost To Build On-Demand Roadside Assistance App?

To create a robust and reliable on-demand roadside assistance application it is possible to select a pre-made solution or create the application entirely from scratch. If you decide to build from scratch, it will be more expensive than the pre-made solution.

The various elements that affect the price for your assistance application include:

  • Platforms chosen (Android/iOS/web)
  • App complexity
  • The app has features that are integrated into it.
  • Design
  • App Maintenance
  • Wrapping Up

Certainly, apps for road assistance have made repairs and towing of vehicles easy to cater to the urgent demands of motorists trapped in the middle of the road.

The growing demand for these services has led to the development of apps for roadside assistance. Making investments in this type of on-demand service app development will help you make money from this business. If you’re looking to assist customers to meet their vehicle repair or towing requirements while stuck in a variety of locations or in a remote location, the Apps on Demand will help you create a flexible roadside assistance app that helps your customers receive immediate assistance for towing and vehicle repair. Contact the team today to chat about your requirements for an app and we’ll provide solutions to help you the most profit from your business.